{"id":2234,"date":"2026-09-10T14:08:37","date_gmt":"2026-09-10T18:08:37","guid":{"rendered":"https:\/\/www.sigmia.com\/solution\/logiciel-gestion-administrative\/module-centre-de-services-partages\/"},"modified":"2026-09-10T14:08:37","modified_gmt":"2026-09-10T18:08:37","slug":"shared-services-centre","status":"publish","type":"solution","link":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/","title":{"rendered":"HR Shared Services Centre"},"content":{"rendered":"\t\t<header class=\"header-title-b section-block black themed no-background\" data-scroll-section>\n\t\t\t<div class=\"container container-main\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-title\">\n\t\t\t\t\t\t\t<div class=\"wrapper\" data-glass>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">Shared Services Centre Module<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"title-2\">Better-directed requests. More consistent HR service.\n<\/h1>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-content\">\n\t\t\t\t\t\t\t<div class=\"wrapper\" data-glass>\n\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t\t<p>Sigmia\u2019s Shared Services Centre centralizes, qualifies and tracks HR requests. It gives employees a common point of entry and provides teams with a clear view of priorities, responsibilities and timelines.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/demo\/\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\tdata-analytics-event=\"demo_cta_click\" data-analytics-type=\"click\" data-analytics-cta-location=\"Hero\"\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">Request a Demo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">Request a Demo<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#video\"\n\t\t\t\tclass=\"button button-secondary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">See the module in action<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">See the module in action<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"colored-line-wrapper \" data-animation=\"line\" data-line-draw data-line-alive style=\"--line-gradient-angle: 135deg; --line-width: 1778; --line-height: 787\">\n\t\t\t<svg class=\"line-shape\" viewBox=\"0 0 1778 787\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<linearGradient class=\"linear-gradient\" id=\"line-gradient-6aa3e937308de\" gradientUnits=\"userSpaceOnUse\" x1=\"201.55427486964\" y1=\"-293.94572513036\" x2=\"1576.4457251304\" y2=\"1080.9457251304\">\n\t\t\t\t\t<stop offset=\"0%\" stop-color=\"#00c0c0\" \/>\n\t\t\t\t\t<stop offset=\"10%\" stop-color=\"#00c0c0\" \/>\n\t\t\t\t\t<stop offset=\"45%\" stop-color=\"#ffc639\" \/>\n\t\t\t\t\t<stop offset=\"55%\" stop-color=\"#ffc639\" \/>\n\t\t\t\t\t<stop offset=\"90%\" stop-color=\"#ff3f4a\" \/>\n\t\t\t\t\t<stop offset=\"100%\" stop-color=\"#ff3f4a\" \/>\n\t\t\t\t<\/linearGradient>\n\t\t\t\t<path class=\"line-path\" d=\"M32.5052 139.297C140.422 323.63 347.662 413.832 547.036 382.022L549.472 381.67C634.268 369.427 728.438 319.497 808.2 266.595C898.132 206.946 873.426 78.0441 771.87 41.5453C644.905 -4.08541 530.306 133.897 598.47 250.327L845.22 671.799C893.366 754.037 1000.81 778.773 1080.07 725.864C1147.84 680.629 1172.63 592.825 1138.53 518.829L1117.87 473.992C1093.64 421.395 1113.26 358.992 1163.24 329.732C1216.89 298.321 1285.85 316.352 1317.26 370.006L1341.25 410.984C1385.91 487.27 1483.96 512.906 1560.24 468.245L1744.72 360.244\" stroke=\"url(#line-gradient-6aa3e937308de)\" stroke-width=\"65\" stroke-linecap=\"round\" fill=\"none\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t\t\t<\/header>\n\n\n\t\t<section class=\"list-text-list-b section-block no-background\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t<div class=\"col-md-12\">\n\t\t\t\t\t\t<div class=\"main-wrapper themed black\">\n\t\t\t\t\t\t\t<div class=\"col-xl-4 col-lg-5\">\n\t\t\t\t\t\t\t\t<div class=\"col-left\" data-sticky-element-parent>\n\t\t\t\t\t\t\t\t\t<div class=\"content-wrapper\" data-animation=\"stickyElement\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">The Challenges<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"title-3\">When requests are scattered, follow-up becomes inconsistent\n<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Questions about payroll, benefits, documents and policies arrive through several channels. Employees repeat their situation, while teams lose sight of priorities and cases that need to be escalated.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-xl-8 col-lg-7 right-column\">\n\t\t\t\t\t\t\t\t\t<div class=\"columns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"column compare-column--sentiment_dissatisfied\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title title-3\">Without the module\n<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"items-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_dissatisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Requests arrive through several channels<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_dissatisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Context must be repeated to each person involved<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_dissatisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Responsibilities are difficult to determine<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_dissatisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Escalations are tracked manually<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_dissatisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Sensitive exchanges remain in email<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"column compare-column--sentiment_satisfied\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title title-3\">With the module\n<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"items-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_satisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Requests are consolidated in one space<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_satisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Authorized context remains with the case<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_satisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Each request is directed to the right team<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_satisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Timelines and escalations are visible<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"material-symbols-outlined list-item-icon\" aria-hidden=\"true\">sentiment_satisfied<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"list-item-text\"><p>Access is governed according to permissions<\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"ellipse-effect ellipse-1 accent turquoise\"><\/div>\n\t\t\t\t\t<div class=\"ellipse-effect ellipse-2 accent turquoise\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t\t<section class=\"list-text-list-c section-block themed accent no-background rainbow-border-effect turquoise\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t<div class=\"col-lg-4 offset-lg-1\" data-sticky-element-parent>\n\t\t\t\t\t\t<div class=\"col-left themed turquoise\" data-animation=\"stickyElement\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">Key Features<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"title-3\">Six capabilities to structure your HR services\n<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t\t<p>The module organizes the journey from searching for an answer through to case resolution. Organizations use it to manage several thousand requests each year.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#module-in-action\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">See the module in action<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">See the module in action<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-6 right-column\">\n\t\t\t\t\t\t\t<ul class=\"items-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">01<\/span>\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Multichannel point of entry<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Bring together requests submitted through the portal, email or conversational agent within a shared environment.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">02<\/span>\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">HR knowledge base<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Make validated procedures, policies and answers available to authorized employees and managers.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">03<\/span>\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Qualification and context<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Collect the required information and supporting documents, then use authorized HR Database information to contextualize the case.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">04<\/span>\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Assignment and escalation<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Direct requests based on subject and priority. Define responsibilities, escalation levels and processing steps.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">05<\/span>\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Timelines and confidentiality<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Track response and resolution commitments. Restrict access to sensitive cases based on roles and permissions.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">06<\/span>\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Operational dashboards<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Analyze volumes, reasons, timelines, escalations, workloads and pending requests to improve service oversight.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"ellipse-effect\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t\t<section class=\"media-player-a section-block themed black no-background text-under\" data-scroll-section id=\"video\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-10 offset-lg-1\">\n\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"title-3\">From question to resolution, without losing context\n<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>See how a question can receive an answer from the knowledge base, then become a qualified, assigned and escalated case when human intervention is required.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"row row-media\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-lg-10 offset-lg-1\">\n\t\t\t\t\t\t\t\n\t<div class=\"media-wrapper\" data-video-player-dialog-trigger=\"video-player-overlay-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1118\" height=\"629\" src=\"https:\/\/cdn.sigma-rh.net\/website-media\/wp-content\/uploads\/2026\/09\/sitemigrator-d3b07e54e79a.png\" class=\"static-image\" alt=\"\" loading=\"lazy\" 0=\"\" \/>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<button class=\"button button-icon  button-play\" aria-label=\"Play\">\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\"><i class=\"material-symbols-outlined \" aria-hidden=\"true\">play_arrow<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\n<dialog id=\"video-player-overlay-1\" class=\"dialog video-player-overlay\" inert data-dialog-video-player-overlay=\"video-player-overlay-1\">\n\t<div class=\"dialog-wrapper\">\n\t\t\t\t\t<button class=\"button button-icon  dialog-close\" data-video-player-dialog-close aria-label=\"dialog.close\">\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\"><i class=\"material-symbols-outlined \" aria-hidden=\"true\">close<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/button>\n\t\t\t\t<div class=\"dialog-content\" data-dialog-content>\n\t\t\t\t\t\t\t\t\t\t\t<iframe class=\"iframe\" data-video-player-iframe data-no-lazy referrerpolicy=\"strict-origin-when-cross-origin\" src=\"https:\/\/www.youtube.com\/embed\/tZbs8DHH_Wc?enablejsapi=1&#038;origin=https:\/\/www.sigmia.com\" title=\"video_player.iframe.title\" allow=\"accelerometer; fullscreen; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share; autoplay\"><\/iframe>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/dialog>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/section>\n\t\n\n\t\t<section class=\"header-secondary-a section-block black themed no-background media-text-image-a\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t<div class=\"col-lg-10 offset-lg-1 col-main\">\n\t\t\t\t\t\t<div class=\"content\" data-glass>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">Integrated AI<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"title title-2\">Assistance that guides each request toward the right answer\n<\/h2>\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t\t\t<p>Sigmia\u2019s private, contextualized AI can suggest authorized content, help qualify a request and support its assignment. Sensitive responses remain under the responsibility of authorized teams.<\/p>\n<ul>\n<li>Suggest an answer based on validated content<\/li>\n<li>Prepopulate and qualify a request<\/li>\n<li>Support prioritization, assignment and escalation<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/intelligence-artificielle\/\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">Discover Sigmia AI<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">Discover Sigmia AI<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"image-back\">\n\t\t\t\t\t\t\t\t<div class=\"image-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/cdn.sigma-rh.net\/website-media\/wp-content\/uploads\/2026\/09\/11veiS9VtDiuXwr-mwm75nVGnC8Xnbq0E.jpg\" class=\"image\" alt=\"\" sizes=\"auto\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"colored-line-wrapper \" data-animation=\"line\" data-line-draw data-line-alive style=\"--line-gradient-angle: 285deg; --line-width: 1505; --line-height: 649\">\n\t\t\t<svg class=\"line-shape\" viewBox=\"0 0 1505 649\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<linearGradient class=\"linear-gradient\" id=\"line-gradient-6aa3e9373395b\" gradientUnits=\"userSpaceOnUse\" x1=\"1544.0622177304\" y1=\"536.59845699985\" x2=\"-39.062217730408\" y2=\"112.40154300015\">\n\t\t\t\t\t<stop offset=\"0%\" stop-color=\"#00c0c0\" \/>\n\t\t\t\t\t<stop offset=\"10%\" stop-color=\"#00c0c0\" \/>\n\t\t\t\t\t<stop offset=\"45%\" stop-color=\"#ffc639\" \/>\n\t\t\t\t\t<stop offset=\"55%\" stop-color=\"#ffc639\" \/>\n\t\t\t\t\t<stop offset=\"90%\" stop-color=\"#ff3f4a\" \/>\n\t\t\t\t\t<stop offset=\"100%\" stop-color=\"#ff3f4a\" \/>\n\t\t\t\t<\/linearGradient>\n\t\t\t\t<path class=\"line-path\" d=\"M32.5 616.197C227.503 616.197 394.157 494.271 461.055 322.161L461.902 320.074C530.355 151.398 695.353 32.5 888.01 32.5H1058.93C1183.64 32.5 1284.74 133.601 1284.74 258.316V285.765C1284.74 395.32 1195.93 484.132 1086.38 484.132H1014.01C944.422 484.132 888.01 427.721 888.01 358.133C888.01 288.546 944.422 232.134 1014.01 232.134H1472.5\" stroke=\"url(#line-gradient-6aa3e9373395b)\" stroke-width=\"65\" stroke-linecap=\"round\" fill=\"none\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t\t<section class=\"text-testimonials-a section-block no-background\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-lg-10 offset-lg-1 col-md-8 offset-md-2\">\n\t\t\t\t\t\t<div class=\"splide slider\" data-splide-slider data-splide=\"{&quot;type&quot;:&quot;slide&quot;,&quot;pagination&quot;:false,&quot;arrows&quot;:false,&quot;cloneStatus&quot;:false,&quot;autoplay&quot;:false,&quot;interval&quot;:4000,&quot;pauseOnHover&quot;:true,&quot;pauseOnFocus&quot;:true,&quot;resetProgress&quot;:false}\" style=\"--slider-total-slide: 1\">\n\t\t\t\t\t\t\t<div class=\"splide__track slider-track\">\n\t\t\t\t\t\t\t\t<div class=\"splide__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrapper splide__slide themed turquoise\" style=\"--index: 1;\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"slide-content\">\n\t\t\t\t\t\t\t\t\t\t\t<figure class=\"figure\">\n\t\t\t\t\t\t\t\t\t\t\t\t<blockquote class=\"blockquote\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\u201cFrom the very first days, the Sigmia team showed strong interest in and commitment to our needs. This positive working dynamic greatly facilitated the implementation, creating a productive and enjoyable environment.\u201d\t\t\t\t\t\t\t\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"author-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"footer\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"author\">Election Secretary<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"info\">Elections Montreal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t\t<section class=\"cards-swivel section-block no-background black themed\" data-scroll-section data-animation=\"cardsSwivel\">\n\t\t\t<div class=\"container content-container\">\n\t\t\t\t<div class=\"row row-main\">\n\t\t\t\t\t<div class=\"col-xl-4 offset-xl-4 col-lg-6 offset-lg-3 col-md-8 offset-md-2 col-sm-10 offset-sm-1 content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">Administrative Management Suite<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"title-3\">Connect every request to the right data and processes\n<\/h2>\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t<p>The Shared Services Centre draws on the HR Database and directs users to the processes required to address their situation.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">View the complete suite<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">View the complete suite<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container cards-container\">\n\t\t\t\t<div class=\"swivel-wrapper\">\n\t\t\t\t\t<ul class=\"cards-list\" data-cards-list>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"card-item\" data-card-item>\n\t\t\t\t\t\t\t\t<article class=\"card\" data-card>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/hr-software-by-industry\/\" target=\"\" class=\"link-overlay\"><\/a>\t\t\t\t\t\t\t\t\t<div class=\"card-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-number\">01<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">HR Database<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Use authorized employee information to contextualize and direct the request.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/hr-software-by-industry\/\"\n\t\t\t\tclass=\"button button-icon\"\n\t\t\t\t\t\t\t\t\t\t\t\taria-label=\"\">\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\"><i class=\"material-symbols-outlined \" aria-hidden=\"true\">arrow_forward<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"card-item\" data-card-item>\n\t\t\t\t\t\t\t\t<article class=\"card\" data-card>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/electronic-signature-software\/\" target=\"\" class=\"link-overlay\"><\/a>\t\t\t\t\t\t\t\t\t<div class=\"card-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-number\">02<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Electronic Signature<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Initiate a signature when a case requires an authorization, declaration or commitment.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/electronic-signature-software\/\"\n\t\t\t\tclass=\"button button-icon\"\n\t\t\t\t\t\t\t\t\t\t\t\taria-label=\"\">\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\"><i class=\"material-symbols-outlined \" aria-hidden=\"true\">arrow_forward<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"card-item\" data-card-item>\n\t\t\t\t\t\t\t\t<article class=\"card\" data-card>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/expense-reports\/\" target=\"\" class=\"link-overlay\"><\/a>\t\t\t\t\t\t\t\t\t<div class=\"card-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-number\">03<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Expense Management<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Direct expense-related questions to the relevant information and responsible teams.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/expense-reports\/\"\n\t\t\t\tclass=\"button button-icon\"\n\t\t\t\t\t\t\t\t\t\t\t\taria-label=\"\">\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\"><i class=\"material-symbols-outlined \" aria-hidden=\"true\">arrow_forward<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"card-item\" data-card-item>\n\t\t\t\t\t\t\t\t<article class=\"card\" data-card>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/payroll-software\/\" target=\"\" class=\"link-overlay\"><\/a>\t\t\t\t\t\t\t\t\t<div class=\"card-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-number\">04<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"title-4 item-title\">Payroll Processing<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Centralize payroll questions and maintain a clear record of answers and follow-ups.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/payroll-software\/\"\n\t\t\t\tclass=\"button button-icon\"\n\t\t\t\t\t\t\t\t\t\t\t\taria-label=\"\">\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\"><i class=\"material-symbols-outlined \" aria-hidden=\"true\">arrow_forward<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<svg\n\t\t\t\t\t\tviewBox=\"-720 -1455 1440 273\"\n\t\t\t\t\t\tpreserveAspectRatio=\"xMidYMax meet\"\n\t\t\t\t\t\tclass=\"swivel-circle-desktop\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t<filter\n\t\t\t\t\t\t\t\tid=\"6aa3e93733f5c-stroke-blur\"\n\t\t\t\t\t\t\t\tx=\"-50%\"\n\t\t\t\t\t\t\t\ty=\"-50%\"\n\t\t\t\t\t\t\t\twidth=\"200%\"\n\t\t\t\t\t\t\t\theight=\"200%\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<feGaussianBlur in=\"SourceGraphic\" stdDeviation=\"25\" \/>\n\t\t\t\t\t\t\t<\/filter>\n\t\t\t\t\t\t\t<linearGradient\n\t\t\t\t\t\t\t\tid=\"6aa3e93733f5c-gradient-swivel\"\n\t\t\t\t\t\t\t\tgradientTransform=\"rotate(273.5deg)\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<stop offset=\"2.41%\" stop-color=\"#FF3F4A\" \/>\n\t\t\t\t\t\t\t\t<stop offset=\"48.01%\" stop-color=\"#FFC639\" \/>\n\t\t\t\t\t\t\t\t<stop offset=\"89.43%\" stop-color=\"#00C0C0\" \/>\n\t\t\t\t\t\t\t<\/linearGradient>\n\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t<circle\n\t\t\t\t\t\t\tcx=\"0\"\n\t\t\t\t\t\t\tcy=\"0\"\n\t\t\t\t\t\t\tr=\"1385\"\n\t\t\t\t\t\t\tfill=\"transparent\"\n\t\t\t\t\t\t\tstroke=\"url(#6aa3e93733f5c-gradient-swivel)\"\n\t\t\t\t\t\t\tstroke-width=\"30\"\n\t\t\t\t\t\t\tfilter=\"url(#6aa3e93733f5c-stroke-blur)\"\n\t\t\t\t\t\t\tid=\"6aa3e93733f5c-stroke\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t<circle\n\t\t\t\t\t\t\tcx=\"0\"\n\t\t\t\t\t\t\tcy=\"0\"\n\t\t\t\t\t\t\tr=\"1385\"\n\t\t\t\t\t\t\tfill=\"var(--background-primary)\"\n\t\t\t\t\t\t\tid=\"6aa3e93733f5c-fill-stroke\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<svg\n\t\t\t\t\t\tviewBox=\"-473 -1455 946 153\"\n\t\t\t\t\t\tpreserveAspectRatio=\"xMidYMax meet\"\n\t\t\t\t\t\tclass=\"swivel-circle-mobile\"\n\t\t\t\t\t\taria-hidden=\"true\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t<filter\n\t\t\t\t\t\t\t\tid=\"6aa3e93733f5d-stroke-blur\"\n\t\t\t\t\t\t\t\tx=\"-50%\"\n\t\t\t\t\t\t\t\ty=\"-50%\"\n\t\t\t\t\t\t\t\twidth=\"200%\"\n\t\t\t\t\t\t\t\theight=\"200%\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<feGaussianBlur in=\"SourceGraphic\" stdDeviation=\"25\" \/>\n\t\t\t\t\t\t\t<\/filter>\n\t\t\t\t\t\t\t<linearGradient\n\t\t\t\t\t\t\t\tid=\"6aa3e93733f5d-gradient-swivel\"\n\t\t\t\t\t\t\t\tgradientTransform=\"rotate(273.5deg)\"\n\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t<stop offset=\"2.41%\" stop-color=\"#FF3F4A\" \/>\n\t\t\t\t\t\t\t\t<stop offset=\"48.01%\" stop-color=\"#FFC639\" \/>\n\t\t\t\t\t\t\t\t<stop offset=\"89.43%\" stop-color=\"#00C0C0\" \/>\n\t\t\t\t\t\t\t<\/linearGradient>\n\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t<circle\n\t\t\t\t\t\t\tcx=\"0\"\n\t\t\t\t\t\t\tcy=\"0\"\n\t\t\t\t\t\t\tr=\"1385\"\n\t\t\t\t\t\t\tfill=\"transparent\"\n\t\t\t\t\t\t\tstroke=\"url(#6aa3e93733f5d-gradient-swivel)\"\n\t\t\t\t\t\t\tstroke-width=\"30\"\n\t\t\t\t\t\t\tfilter=\"url(#6aa3e93733f5d-stroke-blur)\"\n\t\t\t\t\t\t\tid=\"6aa3e93733f5d-stroke\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t\t<circle\n\t\t\t\t\t\t\tcx=\"0\"\n\t\t\t\t\t\t\tcy=\"0\"\n\t\t\t\t\t\t\tr=\"1385\"\n\t\t\t\t\t\t\tfill=\"var(--background-primary)\"\n\t\t\t\t\t\t\tid=\"6aa3e93733f5d-fill-stroke\"\n\t\t\t\t\t\t\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t<section class=\"list-faq-a section-block themed black no-background rainbow-border-effect\" data-scroll-section>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row row-main\" >\n\t\t\t\t<div class=\"col-md-4 col-left\" data-sticky-element-parent>\n\t\t\t\t\t<div class=\"content-wrapper\" data-animation=\"stickyElement\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upper-title-1\">Frequently Asked Questions<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<h2 class=\"title-2\">Everything you need to know about the Shared Services Centre\n<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">\n\t\t\t\t\t\t\t\t<p>Can\u2019t find the answer to your question?<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/contact-us\/\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">Speak with our specialists<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">Speak with our specialists<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-8 right-column\">\n\t\t\t\t\t\t<div class=\"open-collapse-container\" data-collapser-module=\"default\">\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"6083e2123ee543103380278df622ed590\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-6083e2123ee543103380278df622ed590\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p>What is an HR Shared Services Centre?<\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-6083e2123ee543103380278df622ed590\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>An HR Shared Services Centre provides a common point of entry for employee and manager questions and requests.<br \/>\nIt combines a knowledge base, case management, assignment, tracking and service indicators.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"55187fae9cf9036af303e5ae1a3c6bf51\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-55187fae9cf9036af303e5ae1a3c6bf51\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p>How is it different from an HR portal?<\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-55187fae9cf9036af303e5ae1a3c6bf51\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>A portal provides access to information and services.<br \/>\nThe Shared Services Centre adds the management of requests that require intervention, including a status, priority, owner and timelines.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"3791c52ebcf8b0975909c6a8ba4b25e22\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-3791c52ebcf8b0975909c6a8ba4b25e22\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p>How do escalations work?<\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-3791c52ebcf8b0975909c6a8ba4b25e22\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>Rules can define when and to whom a case must be escalated based on its subject, priority, age or service level.<br \/>\nThe case history remains attached during the transfer.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"345a11f2146e73c170c1de0a33165abf3\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-345a11f2146e73c170c1de0a33165abf3\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p>What volume of requests can be managed?<\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-345a11f2146e73c170c1de0a33165abf3\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>Sigmia clients use the module to process several thousand cases each year.<br \/>\nCategories, teams, responsibilities and indicators can be adapted to the selected service model and volume.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"bf803f32af9d3d75d2ff9f1dd2a3e2044\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-bf803f32af9d3d75d2ff9f1dd2a3e2044\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p>How are sensitive cases protected?<\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-bf803f32af9d3d75d2ff9f1dd2a3e2044\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>Access can be defined according to the request category, roles and permissions.<br \/>\nAttachments, notes and exchanges remain available only to authorized individuals.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"de846b232b011667ce5382fa1e8c28f15\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-de846b232b011667ce5382fa1e8c28f15\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p>Can service commitments be tracked?<\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-de846b232b011667ce5382fa1e8c28f15\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>Yes. Teams can track response and resolution timelines, pending cases, escalations and compliance with defined commitments.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What is an HR Shared Services Centre?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>An HR Shared Services Centre provides a common point of entry for employee and manager questions and requests.<br \/>\\nIt combines a knowledge base, case management, assignment, tracking and service indicators.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How is it different from an HR portal?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>A portal provides access to information and services.<br \/>\\nThe Shared Services Centre adds the management of requests that require intervention, including a status, priority, owner and timelines.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How do escalations work?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Rules can define when and to whom a case must be escalated based on its subject, priority, age or service level.<br \/>\\nThe case history remains attached during the transfer.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What volume of requests can be managed?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Sigmia clients use the module to process several thousand cases each year.<br \/>\\nCategories, teams, responsibilities and indicators can be adapted to the selected service model and volume.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How are sensitive cases protected?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Access can be defined according to the request category, roles and permissions.<br \/>\\nAttachments, notes and exchanges remain available only to authorized individuals.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can service commitments be tracked?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Yes. Teams can track response and resolution timelines, pending cases, escalations and compliance with defined commitments.<\/p>\"\n            }\n        }\n    ]\n}<\/script>\t\t<\/div>\n\t<\/section>\n\n\n\t\t<section class=\"text-cta-a section-block black themed\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-lg-12 cta\">\n\t\t\t\t\t\t<div class=\"cta-wrapper row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"colored-line-wrapper \" data-animation=\"line\" data-line-draw data-line-alive style=\"--line-gradient-angle: 285deg; --line-width: 1505; --line-height: 649\">\n\t\t\t<svg class=\"line-shape\" viewBox=\"0 0 1505 649\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<linearGradient class=\"linear-gradient\" id=\"line-gradient-6aa3e93734c48\" gradientUnits=\"userSpaceOnUse\" x1=\"1544.0622177304\" y1=\"536.59845699985\" x2=\"-39.062217730408\" y2=\"112.40154300015\">\n\t\t\t\t\t<stop offset=\"0%\" stop-color=\"#00c0c0\" \/>\n\t\t\t\t\t<stop offset=\"10%\" stop-color=\"#00c0c0\" \/>\n\t\t\t\t\t<stop offset=\"45%\" stop-color=\"#ffc639\" \/>\n\t\t\t\t\t<stop offset=\"55%\" stop-color=\"#ffc639\" \/>\n\t\t\t\t\t<stop offset=\"90%\" stop-color=\"#ff3f4a\" \/>\n\t\t\t\t\t<stop offset=\"100%\" stop-color=\"#ff3f4a\" \/>\n\t\t\t\t<\/linearGradient>\n\t\t\t\t<path class=\"line-path\" d=\"M32.5 616.197C227.503 616.197 394.157 494.271 461.055 322.161L461.902 320.074C530.355 151.398 695.353 32.5 888.01 32.5H1058.93C1183.64 32.5 1284.74 133.601 1284.74 258.316V285.765C1284.74 395.32 1195.93 484.132 1086.38 484.132H1014.01C944.422 484.132 888.01 427.721 888.01 358.133C888.01 288.546 944.422 232.134 1014.01 232.134H1472.5\" stroke=\"url(#line-gradient-6aa3e93734c48)\" stroke-width=\"65\" stroke-linecap=\"round\" fill=\"none\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-content col-lg-6 col-md-8 offset-lg-3 offset-md-2\" data-glass>\n\t\t\t\t\t\t\t\t<h2 class=\"title-2\">Give every request a clear, trackable path\n<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/demo\/\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\tdata-analytics-event=\"demo_cta_click\" data-analytics-type=\"click\" data-analytics-cta-location=\"CTA\"\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">Request a demo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">Request a demo<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/\"\n\t\t\t\tclass=\"button button-secondary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">Explore the Administrative Management suite<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">Explore the Administrative Management suite<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"<p>Better-directed requests. More consistent HR service.<\/p>\n","protected":false},"featured_media":0,"parent":2140,"menu_order":15,"template":"","class_list":["post-2234","solution","type-solution","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HR Shared Services Centre | SIGMIA<\/title>\n<meta name=\"description\" content=\"Centralize all HR requests in a single portal. SIGMIA&#039;s HR shared services centre automates processing, improves tracking and enhances the employee experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HR Shared Services Centre | SIGMIA\" \/>\n<meta property=\"og:description\" content=\"Centralize all HR requests in a single portal. SIGMIA&#039;s HR shared services centre automates processing, improves tracking and enhances the employee experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/\" \/>\n<meta property=\"og:site_name\" content=\"Sigmia\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.sigma-rh.net\/website-media\/wp-content\/uploads\/2026\/08\/Share-Image-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"HR Shared Services Centre | SIGMIA\" \/>\n<meta name=\"twitter:description\" content=\"Centralize all HR requests in a single portal. SIGMIA&#039;s HR shared services centre automates processing, improves tracking and enhances the employee experience.\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/administrative-management-software\\\/shared-services-centre\\\/\",\"url\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/administrative-management-software\\\/shared-services-centre\\\/\",\"name\":\"HR Shared Services Centre | SIGMIA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/#website\"},\"datePublished\":\"2026-09-10T18:08:37+00:00\",\"description\":\"Centralize all HR requests in a single portal. SIGMIA's HR shared services centre automates processing, improves tracking and enhances the employee experience.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/administrative-management-software\\\/shared-services-centre\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/administrative-management-software\\\/shared-services-centre\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/administrative-management-software\\\/shared-services-centre\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Administrative Management\",\"item\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/administrative-management-software\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"HR Shared Services Centre\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/#website\",\"url\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/\",\"name\":\"Sigmia\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.sigmia.com\\\/en-ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"HR Shared Services Centre | SIGMIA","description":"Centralize all HR requests in a single portal. SIGMIA's HR shared services centre automates processing, improves tracking and enhances the employee experience.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/","og_locale":"en_US","og_type":"article","og_title":"HR Shared Services Centre | SIGMIA","og_description":"Centralize all HR requests in a single portal. SIGMIA's HR shared services centre automates processing, improves tracking and enhances the employee experience.","og_url":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/","og_site_name":"Sigmia","og_image":[{"width":1200,"height":630,"url":"https:\/\/cdn.sigma-rh.net\/website-media\/wp-content\/uploads\/2026\/08\/Share-Image-2.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"HR Shared Services Centre | SIGMIA","twitter_description":"Centralize all HR requests in a single portal. SIGMIA's HR shared services centre automates processing, improves tracking and enhances the employee experience.","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/","url":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/","name":"HR Shared Services Centre | SIGMIA","isPartOf":{"@id":"https:\/\/www.sigmia.com\/en-ca\/#website"},"datePublished":"2026-09-10T18:08:37+00:00","description":"Centralize all HR requests in a single portal. SIGMIA's HR shared services centre automates processing, improves tracking and enhances the employee experience.","breadcrumb":{"@id":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/shared-services-centre\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sigmia.com\/en-ca\/"},{"@type":"ListItem","position":2,"name":"Administrative Management","item":"https:\/\/www.sigmia.com\/en-ca\/administrative-management-software\/"},{"@type":"ListItem","position":3,"name":"HR Shared Services Centre"}]},{"@type":"WebSite","@id":"https:\/\/www.sigmia.com\/en-ca\/#website","url":"https:\/\/www.sigmia.com\/en-ca\/","name":"Sigmia","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sigmia.com\/en-ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"}]}},"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/solution\/2234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/types\/solution"}],"version-history":[{"count":5,"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/solution\/2234\/revisions"}],"predecessor-version":[{"id":8224,"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/solution\/2234\/revisions\/8224"}],"up":[{"embeddable":true,"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/solution\/2140"}],"wp:attachment":[{"href":"https:\/\/www.sigmia.com\/en-ca\/wp-json\/wp\/v2\/media?parent=2234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}