{"id":669,"date":"2026-07-27T12:00:08","date_gmt":"2026-07-27T16:00:08","guid":{"rendered":"https:\/\/www.sigmia.com\/ghosting-in-recruitment-breaking-the-silence\/"},"modified":"2026-09-09T22:38:51","modified_gmt":"2026-09-10T02:38:51","slug":"ghosting-in-recruitment-breaking-the-silence","status":"publish","type":"post","link":"https:\/\/www.sigmia.com\/en-ca\/ghosting-in-recruitment-breaking-the-silence\/","title":{"rendered":"Ghosting in Recruitment: How to Break the Silence"},"content":{"rendered":"\t\t<section class=\"blog-content section-block black themed no-background\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-8\">\n\t\t\t\t\t\t<div class=\"top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Over the course of her career in HR, Sarah Roy has seen it happen more than once: candidates who match a role&#8217;s requirements and then, at some point in the hiring process, simply stop responding.<\/p>\n<p>&#8220;<i>Suddenly, we can&#8217;t reach them anymore. No response, even after several follow-ups,<\/i>&#8221; says this talent acquisition specialist at SIGMA-HR.<\/p>\n<p>&#8220;Ghosting&#8221; isn&#8217;t unique to dating apps \u2014 it happens in HR too, and not only on the candidate&#8217;s side. It refers to the sudden, unexplained end of communication during a hiring process, whether by the applicant or the employer. It can look like radio silence that drags on after an interview, or even someone who, with no explanation, doesn&#8217;t show up for their first day of work.<\/p>\n<h2 id=\"ghosting-in-recruitment-an-increasingly-common-phenomenon\">Ghosting in Recruitment: An Increasingly Common Phenomenon<\/h2>\n<p>Going silent during a hiring process is far from a marginal phenomenon. According to <a href=\"https:\/\/www.cnbc.com\/2024\/02\/29\/ghosting-is-getting-more-common-in-the-job-market.html\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">an Indeed survey reported by CNBC<\/a>, 78% of job seekers admit to having ghosted a prospective employer, and 40% report having been ghosted by an employer after a second- or third-round interview \u2014 up from previous years. Other findings confirm the trend:<\/p>\n<ul>\n<li>33% say they did it because the role wasn&#8217;t the right fit for them.<\/li>\n<li>34% report never having received a response after submitting an application.<\/li>\n<li>60% justify ghosting on the grounds that recruiters do it too.<\/li>\n<\/ul>\n<h2 id=\"the-causes-of-ghosting-in-recruitment\">The Causes of Ghosting in Recruitment<\/h2>\n<p>Several factors help explain this phenomenon:<\/p>\n<h3 id=\"the-socioeconomic-context\"><b>The socioeconomic context.<\/b><\/h3>\n<p>Candidate ghosting appears to have grown after the COVID-19 pandemic, at a time when the job market favoured job seekers. With plenty of options available, some applicants got into the habit of not letting recruiters know they&#8217;d accepted another position.<\/p>\n<h3 id=\"automation-in-recruitment-processes\"><b>Automation in recruitment processes.<\/b><\/h3>\n<p>New technologies make recruitment easier, but they also generate a much larger volume of applications. According to <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2026-01-12-gartner-identifies-the-top-future-of-work-trends-for-chros-in-2026\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Gartner&#8217;s CHRO Guide on future of work trends for 2026<\/a>, recruiters are facing a marked rise in fraud during the hiring process, ranging from fabricated skills to deepfakes \u2014 a trend expected to keep growing toward 2030. Sarah Roy can attest to this: &#8220;<i>For some roles, we get so many applications that, sometimes, have no relevance at all.<\/i>&#8221; In that context, some HR specialists may be tempted to cut corners and not respond to every applicant.<\/p>\n<h3 id=\"the-psychological-angle\"><b>The psychological angle.<\/b><\/h3>\n<p>As with any human relationship, the fear of having to justify a rejection or manage a negative reaction can push some candidates or recruiters to simply disappear. Sarah Roy is clear on this: &#8220;<i>Everyone deserves a response, even when their application isn&#8217;t successful.<\/i>&#8220;<\/p>\n<p><b>Read more:<\/b> <a href=\"\/en-ca\/blog\/how-ai-is-revolutionizing-recruitment\/\"><b>How AI Is Revolutionizing Recruitment: A Complete Guide<\/b><\/a><\/p>\n<h2 id=\"the-impact-of-ghosting-in-recruitment\">The Impact of Ghosting in Recruitment<\/h2>\n<p>Ghosting is a vicious cycle: applicants feel treated like numbers and let recruiters know it, while recruiters \u2014 overwhelmed by a volume of applications that&#8217;s sometimes fraudulent \u2014 neglect their own communications. The consequences hurt both sides:<\/p>\n<h3 id=\"lost-time-and-money\"><b>Lost time and money.<\/b><\/h3>\n<p>Candidate ghosting is a real headache for HR teams. &#8220;<i>Generally, if we don&#8217;t hear back within three or four days, that&#8217;s a bad sign,<\/i>&#8221; notes Sarah Roy. The situation gets especially tricky when an offer has gone out to someone who&#8217;s slow to accept. Until there&#8217;s a firm answer, other candidates can&#8217;t be approached \u2014 and the longer that drags on, the lower the odds of landing top talent. According to Indeed, 75% of employers estimate that candidate ghosting costs them up to half their recruitment budget.<\/p>\n<h3 id=\"reputational-damage\"><b>Reputational damage.<\/b><\/h3>\n<p>Sarah Roy points out that the job market is a &#8220;small world&#8221;: recruiters may think twice before hiring a candidate who&#8217;s ghosted them in the past. &#8220;<i>If a role isn&#8217;t a fit \u2014 because of salary or any other reason \u2014 it&#8217;s better to just say so,<\/i>&#8221; insists the talent acquisition specialist. The reverse is just as true, she adds: poor communication from HR hurts employer brand.<\/p>\n<p><b>Read more:<\/b> <a href=\"\/en-ca\/blog\/hr-marketing-employer-brand\/\"><b>Strategies and Key Metrics to Measure Your Employer Brand<\/b><\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t\t<section class=\"blog-cta section-block themed accent yellow\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-8 col-content\">\n\t\t\t\t\t\t<div class=\"content-wrapper themed yellow\">\n\t\t\t\t\t\t\t<div class=\"texts\">\n\t\t\t\t\t\t\t\t<h2 class=\"title title-3\">Automate your candidate follow-ups\n<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btns\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en-ca\/meeting-info-request-HP\/\"\n\t\t\t\tclass=\"button button-primary\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t<span class=\"button-mask\">\n\t\t\t\t\t<span class=\"mask-label\">Talk to our specialists<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\" class=\"mask-extra-label\">Talk to our specialists<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t\t<section class=\"blog-content section-block black themed no-background\" data-scroll-section>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-8\">\n\t\t\t\t\t\t<div class=\"top\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 id=\"a-law-to-curb-ghosting-in-recruitment\">A Law to Curb Ghosting in Recruitment<\/h2>\n<p>Ontario is the first Canadian province to pass legislation specifically addressing candidate ghosting. According to <a href=\"https:\/\/www.theburkegroup.com\/insights\/ontarios-2026-hiring-law-ending-candidate-ghosting-and-raising-the-bar-for-respect-in-recruitment\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">The Burke Group<\/a>, the law took effect on January 1, 2026, and requires all Ontario businesses with 25 or more employees to notify interviewed candidates whether they were selected for a role. Employers who fail to respond within 45 days risk fines of up to $100,000.<\/p>\n<h2 id=\"how-can-hr-teams-prevent-ghosting-in-recruitment\">How Can HR Teams Prevent Ghosting in Recruitment?<\/h2>\n<p>HR teams need to lead by example by avoiding ghosting themselves. According to Sarah Roy, they can also prevent it by improving the candidate experience. &#8220;<i>People who enjoy the hiring process are less likely to ghost \u2014 whereas if a recruiter shows up late to the interview or takes three weeks to follow up, candidates may feel less inclined to make the effort,<\/i>&#8221; she explains.<\/p>\n<p>Here are five strategies to prevent ghosting:<\/p>\n<h3 id=\"keep-candidates-informed\"><b>Keep candidates informed.<\/b><\/h3>\n<p>For every resum\u00e9 you receive, send an acknowledgment and keep communication going at every stage of the hiring process. If you&#8217;re receiving a high volume of applications, <a href=\"\/en-ca\/talent-suite\/recruitment\/\"><b>SIGMA-HR&#8217;s recruitment module<\/b><\/a> can help with an initial skills-based screening. &#8220;<i>It also lets you send a message to candidates who weren&#8217;t selected and follow up with those still in the running,<\/i>&#8221; notes Sarah Roy.<\/p>\n<h3 id=\"send-personalized-messages\"><b>Send personalized messages.<\/b><\/h3>\n<p>According to the talent acquisition specialist, once you&#8217;ve met a candidate, personalized messages should be the default. &#8220;<i>If, unfortunately, their application isn&#8217;t successful for whatever reason, you owe them an explanation rather than leaving them in the dark.<\/i>&#8220;<\/p>\n<h3 id=\"streamline-the-hiring-process\"><b>Streamline the hiring process.<\/b><\/h3>\n<p>The longer a hiring process runs, the higher the risk of ghosting. Limit the number of interviews and qualification tests, especially for in-demand roles. Ask candidates whether they&#8217;re involved in other hiring processes and, above all, ask them to let you know if they receive another offer.<\/p>\n<h3 id=\"be-honest\"><b>Be honest.<\/b><\/h3>\n<p>To build trust, keep candidates informed about the steps ahead. Has something caused a delay? Be transparent and explain why.<\/p>\n<h3 id=\"strengthen-your-employer-brand\"><b>Strengthen your employer brand.<\/b><\/h3>\n<p>Your company&#8217;s reputation is worth protecting. According to Indeed, 14% of candidates didn&#8217;t show up for their first day of work because of negative reviews from former employees.<\/p>\n<p>&#8220;<i>Whether it&#8217;s candidates or recruiters, ghosting comes down to a lack of consideration,<\/i>&#8221; concludes Sarah Roy. HR specialists need to break this vicious cycle by communicating thoughtfully and with care. Technology lets them work more efficiently and keep a high number of applicants informed. It&#8217;s worth using for acknowledgments and follow-ups alike. In some cases, a personalized message is what&#8217;s called for. In no case is silence an option.<\/p>\n<h3 id=\"to-go-further\"><b>To go further:<\/b><\/h3>\n<ul>\n<li><a href=\"\/en-ca\/blog\/skills-based-hiring\/\"><b>The End of the Traditional Resume: The Rise of Skills-Based Hiring<\/b><\/a><\/li>\n<li><a href=\"\/en-ca\/blog\/ai-human-skills-hr-challenges\/\"><b>AI and Human Skills: The Role of HR in Organizations<\/b><\/a><\/li>\n<li><a href=\"\/en-ca\/blog\/la-ligue-de-lenseignement-simplifies-human-resources-management-with-sigma-hrs-hcm-software\/\"><b>La Ligue de l&#8217;Enseignement Simplifies HR Management with SIGMA-HR<\/b><\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\t<section class=\"blog-faq section-block black themed no-background\" data-scroll-section>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row row-main\">\n\t\t\t\t<div class=\"col-md-8\">\n\t\t\t\t\t\n\t\t\t\t\t<h2 class=\"title-2\">FAQ\n<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"row row-faq\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-8 right-column\">\n\t\t\t\t\t\t<div class=\"open-collapse-container\" data-collapser-module=\"default\">\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"7fe76c225b3690bff76bd3b5e06a389a0\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-7fe76c225b3690bff76bd3b5e06a389a0\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p><strong>What is ghosting in recruitment?<\/strong><\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-7fe76c225b3690bff76bd3b5e06a389a0\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>It&#8217;s the sudden, unexplained end of all communication during a hiring process \u2014 by either the candidate or the recruiter \u2014 whether after an application, an interview, or even before day one.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"8616853c1eb3aeb424c63beaf0e155191\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-8616853c1eb3aeb424c63beaf0e155191\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p><strong>Why is ghosting on the rise?<\/strong><\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-8616853c1eb3aeb424c63beaf0e155191\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>Several factors contribute: a job market that long favoured candidates, a high volume of applications (some fraudulent) that pushes some recruiters to neglect follow-ups, and reluctance to handle a negative reaction after a rejection.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"ee4cffc732f40453ff5302b62d9295462\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-ee4cffc732f40453ff5302b62d9295462\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p><strong>Is there a law against ghosting in Canada?<\/strong><\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-ee4cffc732f40453ff5302b62d9295462\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>Yes. As of January 1, 2026, Ontario requires employers with 25 or more employees to notify interviewed candidates of their status within 45 days, with fines of up to $100,000 for non-compliance.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"dff80696a25b2f276ab3e7dbbf5f8f053\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-dff80696a25b2f276ab3e7dbbf5f8f053\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p><strong>How can HR software help reduce ghosting?<\/strong><\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-dff80696a25b2f276ab3e7dbbf5f8f053\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>A recruitment module can automate acknowledgments, support skills-based initial screening, and send personalized follow-ups at every stage \u2014 reducing the risk that candidates are left without a response.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"open-collapse-wrapper\" data-collapser=\"24b02bc4f9e0d26f5f5000372960c77d4\">\n\t\t\t<button type=\"button\" id=\"collapseTitle-24b02bc4f9e0d26f5f5000372960c77d4\" class=\"open-collapse-title\" data-collapser-controller>\n\t\t\t\t<p><strong>What does ghosting actually cost employers?<\/strong><\/p>\n\t\t\t\t<span class=\"toggle-btn button button-icon\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div id=\"collapseContent-24b02bc4f9e0d26f5f5000372960c77d4\" class=\"open-collapse-content\" data-collapser-content>\n\t\t\t\t<div class=\"oc-content-mask\">\n\t\t\t\t\t<div class=\"oc-content-inner\">\n\t\t\t\t\t\t<p>According to Indeed, most employers estimate that candidate ghosting costs them up to half their recruitment budget, on top of the time lost waiting for a response before being able to approach other candidates.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What is ghosting in recruitment?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>It&#8217;s the sudden, unexplained end of all communication during a hiring process \u2014 by either the candidate or the recruiter \u2014 whether after an application, an interview, or even before day one.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Why is ghosting on the rise?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Several factors contribute: a job market that long favoured candidates, a high volume of applications (some fraudulent) that pushes some recruiters to neglect follow-ups, and reluctance to handle a negative reaction after a rejection.<\/p>\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Is there a law against ghosting in Canada?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Yes. 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How can hiring processes rebuild better communication?<\/p>\n","protected":false},"author":6,"featured_media":667,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[36],"article_type":[57],"class_list":["post-669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-talent","article_type-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ghosting in Recruitment: How to Break the Silence | Sigmia<\/title>\n<meta name=\"description\" content=\"Ghosting affects recruiters and candidates alike. 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